Privacy Policy
Privacy Policy
Business Name: Maya Furniture
Registered in: Canada
Maya Furniture is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you browse our website or purchase our products.
By using our website, you consent to the practices described below.
Information We Collect
We collect information that helps us provide a smooth shopping experience and better customer service. This includes:
-
Product descriptions, images, colours, and dimensions are provided as guides. Variations may occur due to lighting, natural materials, or device screens.
-
Handmade pieces may carry subtle differences — the charm of craftsmanship.
-
Some items may require assembly; instructions are always included.
-
Custom, made-to-order, or pre-order items may have extended timelines.
Payment Information
-
-
Payment card details are processed securely by trusted third-party payment gateways.
-
We do not store credit or debit card information on our servers.
responsibility.
-
-
Automatically collected through cookies or analytics tools:
-
IP address
-
Device and browser type
-
Pages viewed
-
Time spent on the site
-
Referring links
1.4 Optional Information
Provided voluntarily, such as:
-
Product reviews
-
Survey or feedback responses
-
Customer service requests
-
How We Use Your Information
We use your information to enhance your shopping experience and ensure smooth transactions.
Your data may be used for:
-
Processing and delivering orders
-
Customer support and communication
-
Creating and managing your account
-
Improving website performance and usability
-
Sending order updates, promotions, or product recommendations
-
Preventing fraud or unauthorized transactions
-
Complying with legal obligations in Canada
We use your data responsibly and only for purposes related to your purchases or interactions with Maya Furniture.
Sharing Your Information
-
We do not sell or rent your personal information.
We may share your data only with trusted partners who help us operate our business:
-
Delivery and courier services
-
Payment processing providers
-
Website hosting and analytics platforms
-
Customer support systems
These partners are obligated to protect your information and use it solely for the services they provide to us.
We may also share information if required by:
-
Canadian law
-
Court orders
-
Government authorities
-
Cookies & Tracking Technologies
Our website uses cookies to improve functionality and personalize your experience.
Cookies help us:
-
Remember your preferences
-
Keep items in your cart
-
Analyze browsing patterns
-
Improve website performance
You may disable cookies in your browser, but some website features may not function correctly
Data Storage & Security
We take strong measures to protect your information.
-
Secure servers
-
Encrypted data transmission
-
Restricted staff access
-
Regular system monitoring
Even with the highest standards, no online system can be 100% secure. However, we continuously work to ensure your data is safe.
Your Rights (Canada)
Under Canadian privacy laws, you have the right to:
-
Access your personal information
-
Request corrections or updates
-
Withdraw consent for marketing communication
-
Request deletion of your data (where legally possible)
-
Ask how your information has been used
To exercise these rights, contact us using the details below.
Retention of Information
We keep your personal data only as long as necessary to:
-
Fulfill your orders
-
Provide customer support
-
Meet legal and tax obligations
-
Improve our services
After the retention period ends, data is securely deleted.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
We encourage users to review their privacy policies before sharing any information.
Updates to This Policy
Maya Furniture may update this Privacy Policy as needed to reflect changes in:
-
Legal requirements
-
Business operations
-
Website features
Any updates will be posted on this page with a revised Effective Date.
Contact Information
For support or general enquiries, you may contact us:
Email: mayafurniture@gmail.com
Phone: (416) 669 1214
